When organizations and clinicians sign up for MedBridge, they two different versions of our HEP Builder to choose from. Our standard HEP has a few additional features when compared with HEP Lite and offer a slightly different patient experience.
Understanding which version you have is simple. If you log in with a username and password, you're using our standard HEP. If you don't use a username and password to log in, you're using HEP Lite.
The chart below shows what features are available to you if your clinician upgrades from HEP Lite to the standard HEP.
Product Feature | HEP | HEP Lite |
Digital Home Exercise and Patient Education Library Your care team can choose from over 8,000 home exercises and patient education resources when building your program. |
✅ |
✅ |
Patient Mobile App and Web Portal Access your program from the MedBridge GO App or our online patient portal at www.medbridgego.com. |
✅ |
✅ |
Program Access via Username and Password Login to your program using a username and password. |
✅ |
❌ |
Messaging Message your care team between visits to get your questions answers. |
✅ |
❌ |
Pain and Difficulty Reporting Report on painful or difficult exercises and give your care team more information about your progress. |
✅ |
❌ |
Multiple Episodes of Care Your provider can enable multiple episodes of care to help you manage multiple providers or conditions. |
✅ |
❌ |