Getting Started Getting Started With the Patient Portal for HEP Lite Users Note: If you log in to your program with a username and password, your provider does not have HEP Lite, and you have access to additional features. Learn more here. Related articles Getting Started With the Patient Portal Getting Started With MedBridge GO What is HEP Lite? How is it different from the standard MedBridge HEP? How do I access my home exercise program (HEP) with the Patient Portal? Where can I find my appointment information or test results?