Getting Started Getting Started With MedBridge GO Note: If you log in to your program with just an Access Code, your provider has HEP Lite, and you will not have access to all the features shown in this video. Related articles How do I access my home exercise program (HEP) with the Patient Portal? Where can I find my access code? Getting Started With the Patient Portal Getting Started With MedBridge GO for HEP Lite Users Why don’t I have the option to log in with a username and password on the website or MedBridge GO app?