If your provider updated your program but you aren't seeing the updates in the MedBridge GO app, we recommend you restart the MedBridge GO app or restart your device.
Restart the MedBridge GO App
Apple/iOS Device
If your Apple device does not have a home button, from the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen. Swipe right or left to find the MedBridge GO app.
Swipe up on the app's preview to close the app.
If your Apple device has a home button, double-click the Home button to show your most recently used apps. Swipe right or left to find the MedBridge GO app. Swipe up on the app's preview to close the app.
After the app is closed, return to your home screen and open the MedBridge GO app by tapping on the app icon.
Visit the iOS Help Center for more information.
Android Device
Swipe up from the bottom of your device's screen, hold, then let go. Then, swipe up on the MedBridge GO app. Return to your device's home screen and open the MedBridge GO app by tapping on the app icon.
Visit the Android Help Center for more information.
Restart Your Device
Turn your device off then back on. Ensure you are connected to the internet, and then open MedBridge GO by tapping on the app icon on your home screen.